I wrote a note about efficiency and effectiveness.
It translated from Dutch to English with wordlingo and adjusted it.
Future development
My opinion is that the municipality should behave internally organisationally more like a company. There where critical company processes come in, heavier control mechanisms should be used.
Responsibilities must be placed lower in the organisation. Decisions which are for a service important, must be taken by the responsible Executive Board.
For non-service critical decisions authorisation can be given at a lower organisational level. There must be a function separation were always the authorisation of 2 officials is needed to authorise a decision.
The problem of independent consultants and customer managers is that not all decisions are reviewed. Control takes place afterwards. The question is if there a one on one control. If there is a random control, possibly decisions are (dis)approved wrongfully.
This is an assessment of to what extent something can go wrong in order to carry out the activities more rapidly. The task of the municipality can be that we must work more efficiently and more effectively. This must be preceded by a number of questions:
- how do we define effectiveness and efficiency?
- where in the municipality lies the emphasis on efficiency?
- where in the municipality lies the emphasis on effectiveness?
- how is the proportion of these terms?
Also I wrote a reaction on a memorandum of Management. We got some questions.
In March we got elections for the Council. I'm not candidate for election. My latest reaction could be the last.
For now I'll aim at my career. There is more I can achieve. Thanks to the Council.
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